Workshop Manager
Mitchell Hamilton - Bikes owned - Norco Search gravel, Norco Torrent DH, Norco Torrent Hardtail (dad bike), Santa Cruz Bronson, Specialized Levo EVO
Mitch looks after the workshop, and as you can tell from the bike list above, he loves Norco bikes (maybe a bit too much). Mitch is an absolute wealth of bike knowledge and loves to talk bikes, so if your bike needs a service, new parts, you’re looking for performance upgrades or just want to chat about anything bike related, come in and have a chat. He's pretty handy on a bicycle too!
Owner
Dan Greenwood - Purchased TBSM in February 2026! It's always been a dream of his to own a bike shop and when the opportunity came up to take the reigns of such an iconic shop he couldn't resist!
Dan is a big believer of building communities around bikes and riding, and wants to see more people on bikes, trails, tracks and paths. "I'm here to support Mitch and Santiago in providing the best service and value for money that we can.
Looooves riding E-MTB's!
Come in and have a chat about your next bike or adventure and let us know how we can help you out".
Customer Service & Orders
Santiago Ortiz - Looks after our customer service and orders. With a keen eye for detail he can spot the best value bike or components a mile away and can find you the perfect new ride or the best parts. He's also our resident roadie!
Hit the chat button below to ask a question and theres a good chance Santiago will be on the keyboard to get back to you.