At TBSM Online we have four rules for online order returns:
To return any item purchased online simply fill out the form below before:
To speed up your order exchange process please follow these steps below
Yes, items purchased online can be returned at the TBSM Retail Store if they meet the following conditions;
Yes, item(s) can be returned for refund and are subject to the following conditions.
Need to return an item? All online orders returned to TBSM via post or courier will require a returns authorisation request to be completed through the form below before the item(s) are sent back. Please note - any return sent back to TBSM will not be processed until a Returns Authorisation Request form has been completed. Log in through this link to pre-fill your contact information.