Visit Us

Email Us

Call Us

Follow Us

Visit Us

Come into our retail store and check out our large range of stock in store. Note that our online store and retail store are run in two separate locations. Please note that TBSM retail does not carry all stock lines displayed online. To check if the item you are interested in is available at the TBSM retail store please email us through the form below.

Retail Store
TBSM Australia Pty Ltd
44 Pitt St
Mortdale
NSW - 2223

Opening Hours

Monday9am - 5:30pm
Tuesday9am - 5:30pm
Wednesday9am - 5:30pm
Thursday9am - 8pm
Friday9am - 5:30pm
Saturday8am - 4pm
SundayClosed
Public HolidaysClosed

Email Us

Our customer service team is on hand from 8am to 5pm, Monday to Friday* to answer any; product inquiries, questions relating to a new online order, or to follow up on an existing online order. To ensure our team are best prepared to respond to your inquiry please fill out the form below and include your phone number if possible. Standard response time for inquiries through this form is within 3 business hours. *excluding public holidays

* Required information





Call Us

Online Store
(02) 9580 3217

Call our online store between 12pm-3pm Mon-Fri* for:
  • More information about a product on this site
  • Inquiries regarding how to place an order online
  • Details of an existing online order
  • Estimated delivery time for an online order

Retail Store
(02) 9586 0138

Call our retail store for questions about:
  • Purchasing gear you've seen on the site in-store
  • Workshop repairs
  • Suspension servicing
  • Bike fitting

Please note: Price quotes on bicycles, parts, accessories and aparrel can only be provided via email. Please email through the form above if you have seen a product advertised elsewhere for a price lower than what is advertised on our site. Our "TBSM Price" for most products is less than recommended retail pricing and due to this our phone sales staff can only quote you this price over the phone. *excluding public holidays

Follow Us

We're a friendly, social bunch at TBSM. If you can't get to our store, or if you just want more of us, we're just as friendly online.
If following isn't your thing, we can follow you! Sign up to our email newsletter to stay up-to-date on products, news and cycling events. We promise we won't spam you!