Contact TBSM


Visit Us
Email Us
Call TBSM Retail
Follow Us

Visit Us

Come into our retail store and check out our large range of stock in store. Note that our online store and retail store are run in two separate locations. Please note that TBSM retail does not carry all stock lines displayed online. To check if the item you are interested in is available at the TBSM retail store please email us through the form below.

Retail Store
TBSM Australia Pty Ltd
44 Pitt St
Mortdale
NSW - 2223

Opening Hours

Monday7:30am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday7:30am - 5:30pm
Thursday9:00am - 8:00pm
Friday9:00am - 5:30pm
Saturday8:00am - 4:00pm
SundayClosed
Public HolidaysClosed

Email Us

Our customer service team is on hand from 9am to 5pm, Monday to Friday* to answer any product inquiries, questions relating to a new online order, or to follow up on an existing online order. To ensure our team are best prepared to respond to your enquiry, please fill out the form below and include your phone number if possible. Standard response time for inquiries through this form is within 3 business hours. *excluding public holidays

* Required information

Call TBSM Retail

TBSM Retail Store
(02) 9586 0138

Call our retail store for any questions regarding:
  • Purchasing products you've seen on the site in-store
  • Workshop repairs
  • Suspension servicing
  • Bike fitting

Online Store

TBSM Online is a dynamic online sales environment. We are working hard to process, pick, pack and dispatch orders within the most efficient time frames for our customers. To enable the most effective and professional communication TBSM Online can only be contacted via the email address sales@tbsm.com.au. All email enquiries will be responded to within 3 business hours, Monday to Friday 8am - 4pm.

Please note: Any online order enquiry or price quotes on bicycles, parts, accessories and aparrel can only be provided via email. Please email through the form above if you have seen a product advertised elsewhere for a price lower than what is advertised on our site. Our "TBSM Price" for most products is less than recommended retail pricing and due to this our phone sales staff can only quote you this price over the phone. *excluding public holidays

Follow Us

We're a friendly, social bunch at TBSM. If you can't get to our store, or if you just want more of us, we're just as friendly online.
If following isn't your thing, we can follow you! Sign up to our email newsletter to stay up-to-date on products, news and cycling events. We promise we won't spam you!
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